Course Information

Treating Customers Fairly (TCF) Principle

Welcome to our “Treating Customers Fairly (TCF) Principles” course, where we explore the cornerstone of customer-centricity in business! Learn how to implement and uphold the TCF principles to ensure fairness and transparency in all customer interactions. From communication to complaint resolution, equip yourself with the knowledge and skills to prioritize customer satisfaction while fostering trust and loyalty.
R395 incl. VAT

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