
How do we figure out where to start?
Prioritization Workshop
Diagnostic Assessments
Immersion in Client Environment
Stakeholder Interviews

The Toolbox we draw from to solve problems
Ideation & Design Sprints
Webinars, Talks
Course Library
In-app Messaging, Surveys, Pulse Checks
Digital Adoption Tools
Facilitated Implementation
Rapid Content Authoring
Enablement / Just-in-time Learning
Virtual Reality
Digital Collaboration

How we know we are making progress
Interaction & User Activity Reporting
In-app Communication
Feedback Surveys
Empower staff to recognize new behaviours
Learning Completion & Certification